We will fix this right away! Please check the email address you provided when you ordered your product, including spam and junk folders. If you see a shipping confirmation, use the tracking number provided to find out what happened to your order after it left our warehouse. If you have no emails from us, please let us know through this web form. We will get back to you as quickly as possible and figure out what happened to your item.
If possible, please use the same e-mail address you provided when you made your order, and include your order number in your message.